Manav Seva takes great care to process donations according to the instructions provided by our donors , both online and offline. However, in the uncommon event of an incorrect donation or if the donor wishes to cancel his donation, Manav Seva will react within 7 working days of receiving a legitimate reimbursement request from the donor. The sort of credit card/banking instrument used during the transaction will determine how quickly the donation is refunded.
Within two days of making the donation, the donor must submit Manav Seva a written request for a refund to Manav Seva’s official address or email manavsevaindia.org, together with-
- Proof of the deduction of the donation amount.
- If the donor has already received the donation receipt, the donor must return the original receipt to us at our office addresses.
- If the tax exemption certificate has already been obtained, we regret that we will be unable to return the gift. However, if a genuine refund request is made owing to a mistake on Manav Seva's part, Manav Seva will return the donation and cover the associated costs.
- International donations will take at least 10 days to be refunded.